EventTrack Support

Plan any event with the people helping you — from one shared budget.

Email us muralikrishna.manikyam@gmail.com — we usually reply within a couple of days.

Frequently asked

How do I plan an event with other people?

Open the event, tap Share, and invite someone by email. They need a free EventTrack account. You choose whether each person can edit or only view, and every change syncs for the whole group instantly.

What does Premium include, and what's free?

Free covers up to 2 events with a 50-guest list, plus the full checklist, budget and timeline. Premium adds unlimited events and guests, collaborative planning, the seating planner, photo and document uploads, reminder automation and custom themes.

How do I manage or cancel my subscription?

iPhone: subscriptions are handled by Apple. Open Settings, tap your name, then Subscriptions, and choose EventTrack. Refunds are handled by Apple through reportaproblem.apple.com.

Android: subscriptions are handled by Google Play. Open the Play Store, tap your profile picture, then Payments & subscriptions → Subscriptions, and choose EventTrack. Refunds are handled through Google Play.

A purchase unlocks Premium on the platform it was made on.

What happens to my events if my subscription ends?

Nothing is deleted. Everything you created stays visible and you can keep using it — you just can't add beyond the free limits until you subscribe again.

How do I export or delete my data?

On iPhone, go to Settings → Sync & Backup → Export Backup to save a copy of everything. To delete your account and all its data on either iPhone or Android, go to Settings → your account → Delete Account. Deletion is permanent. No longer have the app? See Delete your account.

A photo or receipt won't upload.

Uploads need an internet connection. If one fails, check your connection and try again; the app will tell you if it couldn't reach the server. If it keeps failing, email us with what you were doing.

More

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